Quantity Limits
At Poke Zone, our goal is to provide a fair and enjoyable Pokémon TCG shopping experience for all our customers. Due to the high demand for certain products, we occasionally impose quantity limits on specific items to ensure that as many customers as possible have the opportunity to purchase them.
Why Do We Limit Quantities?
We value fairness and accessibility.
Some of our products are highly sought-after, and stock is often limited. By placing quantity limits, we aim to:
- Make products accessible to more customers: Preventing bulk purchases ensures that these items are available to more individuals.
- Prevent unfair reselling: Quantity limits help discourage bulk purchases intended for resale at inflated prices, preserving the integrity of our pricing for genuine collectors and fans.
What Happens If I Exceed the Limit?
If you place an order that exceeds the allowed quantity limit, we reserve the right to:
- Manually Adjust Your Order: Reduce the quantity to meet the limit and proceed with the updated order.
- Cancel the Order Entirely: If we cannot fulfill the order after adjustments, we may have to cancel it to maintain fairness for other customers.
Additional Information
- Quantity limits are clearly indicated on product pages where applicable.
- For questions or concerns about your order, feel free to reach out to our support team via live chat, the Contact Us page, or by email at hello@pokezone.ca.
Thank you for your understanding and cooperation in making our products accessible to everyone.